GxP Engagement: Complaint Investigation
The Project.
Compliant Investigation
The Scope.
i-Pharm GxP was engaged under a defined Scope of Work to support the remediation of legacy and ageing complaints for a large medical device client.
The Solution.
To execute the agreed Scope of Work, i-Pharm GxP deployed a dedicated project team:
• 5 x Complaint Investigators
The Outcome.
Delivered a major reduction in open complaints, with the i-Pharm GxP team working through 5 complaints per person per week.
i-Pharm GxP were able to significantly reduce the number of open complaints in a short timeframe.
