GxP Engagement: Complaint Investigation
The Project.
Compliant Investigation
The Case.
Remediation of legacy and ageing complaints for a large medical device client.
The Solution.
Project Team Deployed:
- 5 x Complaint Investigators
The Outcome.
Major reduction in open complaints with the i-Pharm GxP team working through 5 complaints per person per week.
i-Pharm GxP were able to significantly reduce the number of open complaints in a short timeframe.